Buyer Terms

These Buyer Terms add to the Marketplace Terms of Use when you buy a Gig.

1. What you buy

You buy a fixed-scope package as described on the Gig page when you order: title, scope, package features, delivery time, revision count, who does the work, and stated limitations. Examples marked as illustrations are not your deliverable.

2. Who you buy from

Each listing and the checkout page say who supplies the service. Platform-owned Gigs are supplied by Nikah AI Limited, trading as GigBlend. Other Gigs are supplied by the seller named on the listing, who sells as a business and is responsible to you for the service; we run the marketplace and take payment.

3. Before you pay

Checkout shows the package price, any extras, the buyer service fee, the total you pay, the delivery time, the revisions included and who does the work.

4. Your responsibilities

• Give accurate requirements and files, and only material you have the right to share
• Do not request prohibited work, including work to be submitted for academic assessment
• Check deliveries within the review period
• Check AI or human output before commercial, legal or regulatory use

5. Cancellation and your consumer rights (UK)

If you buy as a consumer:

• Cancelling. Online purchases normally carry a 14-day right to cancel. Because work starts as soon as you pay, checkout asks you to request that work starts immediately and to acknowledge when the right to cancel ends. You can cancel an order from its order page for a full refund of everything you paid until the work is delivered. Once the work has been delivered to you, the right to cancel ends. Your order page carries this confirmation and a copy you can download and keep.
• If the work is not right. Digital content must be of satisfactory quality, fit for purpose and as described, and services must be performed with reasonable care and skill and as described (Consumer Rights Act 2015). If they are not, you are entitled to have the problem put right (on the Platform, by an in-scope revision or redelivery) and, if that is not possible or does not happen within a reasonable time, to a price reduction or refund. Use the order page or the Dispute Policy.

Nothing in these Terms removes your statutory rights.

6. Business buyers

If you buy for a business, you confirm you have authority to bind it. Section 5 applies to consumers only, but section 4 of the Marketplace Terms (cancellation before delivery) applies to everyone.

7. Payment

Payment is taken at checkout through Stripe. We never see or store your full card number. No order is created unless the payment succeeds.

8. Delivery

Files are delivered to your order page. Deliverable files are deleted 90 days after an order is settled, so keep copies of what you accept.

9. Reviews

• Only the buyer of a completed order can review it, once, and every review is linked to that order.
• Reviews are published as written, with the buyer's name. We do not edit them, and we do not remove a review because it is negative.
• We may hide or remove a review that is unlawful, abusive, discloses personal information, is not about the order, or that we have reason to believe is fake. We record the reason.
• Sellers may reply publicly. Sellers must not offer anything in return for a review, or for changing or removing one, and must not review their own services. Report a suspicious review at https://gig-blend.com/report.
• A listing's rating is the average of its published reviews.

10. Contact

support@gig-blend.com